Bright House Networks offers WiFi and HD Video business technologies for hospitality and healthcare industries
Benefits of Bright House Networks Business Solutions WiFi for Hospitality
1. Competitively price services from a single provider on one convenient bill
2. Quick installation and connection to your property thanks to Bright House Networks
3. Wireless signal and equipment monitored and maintained by Bright House Networks
4. Guaranteed 24/7 property and guest support
5. Basic or custom one- click portal page for guest authentication to access the WiFi connection
6. Ability to provide each guest with an access code to securely access the Internet.
When Kissimmee-based Orange Lake Resortsfound that the aging infrastructure supporting its television system was compromising signal quality to guest rooms, they called Bright House Networks Business solutions for help.
After replacing the old infrastructure with new fiber and coax lines throughout the property, Bight House Networks began providing cable to the resort.
“The quality of the cable service increased dramatically, it was phenomenal,” says Erich Tines, vice president of technology services at Orange Lake Resorts. “We were able to leverage Bright House Networks and what they do well, allowing us to get out of the TV business and focus on running the resort.”
Orange Lake Resort was so pleased with the results that later approached Bright House Networks about adding wireless Internet access to the property. Just five weeks later, wireless Internet services went live throughout the property, and Bright House Networks had its first WiFi for Hospitality customer.
In addition to offering advanced Voice, Data and Video service, Bright House Networks Business Solutions now also provides the hospitality industry with High Definition (HD) Video and WiFi, the number one required hotel amenity according to the America Hotel and Lodging Association.
“Bright House Network developed HD Video and WiFi for Hospitality to help our hospitality sector clients meet changing requirements in their industries,” says Nick Lenoci, corporate vice president of Bright House Networks Business Solutions. “These enhanced services allow us to deliver high definition channels and reliable high speed wireless Internet over a dedicated fiber network.”
Like Orange Lake Resorts, Hilton ST. Peterburg Carillon Park enjoyed significant results by having Bright House Networks Business Solutions as its Internet service provider. Bright House provided not just access to wireless Internet, but at the high speed, quality, reliability and bandwidth needed to help the hotel enhance it guest’ experience.
Hilton Carillon Park was one of the first hotels in its region to have fiber, giving business executives and vacationers alike complimentary high-speed wireless Internet access property-wide.
“Bright House Networks Business Solutions helped Hilton Carillon Park become an industry leader in the area. We ranked as one of the highest hotels in Hilton for our customers’ satisfaction in the reliability of our Internet connection, and we are currently rated about 22 points higher than the Hilton brand average,” says Israel Gonzalez, assistant general manager of Hilton Carillon Park. “Bright House Networks has always been extremely responsive and proactive about communicating with us about our service needs.’
In addition to enjoying WiFi, several hospitality heavyweights like Royal Pacific Resort at Universal Orlando Resort, Loews Portofino Bay Hotel at Universal Orlando Resort, Wyndham Orlando Resort, Parc Soleil Suites by Hilton Grand Vacations, Waldorf Astoria Orlando and Hilton Orlando Bonnet Creek, have benefited from customized Bright House Networks Video Services.
Bright House Networks Business Solutions is also helping hospitality and healthcare clients provide guests with access to HD video featuring digital channels delivered with crystal- clear picture quality and sound, including Spanish-language programming, as well as a variety of all-digital, commercial free music channels. Bright House Networks HD Video Services are delivered over a dedicated network, customized to help customers meet their brand standards.
With numerous offices located throughout Tampa Bay and Central Florida, Women’s Care Florida has been a Bright house Networks Business Solutions customer for several years, first using a TI Internet connection before migrating to a fiber connection.
“Our electronic health record systems required significant bandwidth, and the fiber connection we get from Bright House Networks provides the connectivity needed to keep our offices up to speed,” says Cliff Hogan, chief information officer of Women’s Care Florida. ” Our fiber connection is rock solid and has helped our entire team, from front-end staff, back-end staff to physicians and nurses.”
Along the way, Women’s Care Florida added Bright House Networks WiFi and will be migrating to Business Solutions services have helped Women’s Care Florida streamline daily processes, so that patients are able to get in and out of the office quicker.
“We’re happy with Bright House Networks Business Solutions, Says Hogan. ” The customer service has been great; if we have a request, we get an immediate response and issues are resolved quickly, saving my TI staff time and resources.”
–Ashley Cisneros
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Ashley Cisneros is a co-founder of Chatter Buzz Media, an Orlando Internet marketing firm that helps companies and organizations engage with their target markets through inbound marketing via the Internet. Chatter Buzz Media, which won the Social Madness competition for the Orlando small business market, is a full-service digital marketing firm specializing in website design, search engine optimization (SEO), social media marketing and content creation. Prior to founding Chatter Buzz, Ashley worked as a newspaper reporter, magazine editor, technical writer, marketing manager, public relations practitioner and freelance journalist. To see Ashley’s content writing, visit www.ashleycisneros.com. You can also reach Ashley on her Google profile.
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